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That didn’t work? Here are some common problems:

If you’re getting an error when you try to access your account settings page

  • Log out of your account 
  • Close and re-open your browser 
  • Return to, log in, and try to access the page again

If you don’t see an option to Cancel Subscription on your account settings page

  • Try accessing the account settings page using a different browser
  • Try temporarily turning off any ad-blockers or extensions you have running in your browser

If you signed up for membership in Slate’s iOS app…

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